EXAM QUESTIONS FOR THE SALESFORCE SERVICE-CLOUD-CONSULTANT - MASTER YOUR CERTIFICATION JOURNEY

Exam Questions for the Salesforce Service-Cloud-Consultant - Master Your Certification Journey

Exam Questions for the Salesforce Service-Cloud-Consultant - Master Your Certification Journey

Blog Article

Tags: Service-Cloud-Consultant Exam Dumps Pdf, Questions Service-Cloud-Consultant Exam, Service-Cloud-Consultant Practice Tests, Free Service-Cloud-Consultant Practice Exams, Service-Cloud-Consultant Test Braindumps

DOWNLOAD the newest RealExamFree Service-Cloud-Consultant PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=1Iswdu9Xshe5vxG-ls_YiBhKojB6ZA0Y-

We put high emphasis on the protection of our customers’ personal data and fight against criminal actson our Service-Cloud-Consultant exam questions. Our Service-Cloud-Consultant preparation exam is consisted of a team of professional experts and technical staff, which means that you can trust our security system with whole-heart. As for your concern about the network virus invasion, Service-Cloud-Consultant Learning Materials guarantee that our purchasing channel is absolutely worthy of your trust.

Salesforce Service-Cloud-Consultant Exam is a certification program designed for individuals who specialize in implementing and managing Salesforce Service Cloud solutions. Salesforce Certified Service cloud consultant certification is ideal for professionals who work as consultants or administrators, providing expertise in the design, implementation, and management of customer service solutions on the Salesforce platform.

>> Service-Cloud-Consultant Exam Dumps Pdf <<

Questions Service-Cloud-Consultant Exam | Service-Cloud-Consultant Practice Tests

We provide the best privacy protection to the client and all the information of our client to buy our Service-Cloud-Consultant test prep is strictly kept secret. All our client come from the whole world and the people in some countries attach high importance to the privacy protection. Even some people worry about that we will sell their information to the third side and cause unknown or serious consequences. The aim of our service is to provide the Service-Cloud-Consultant Exam Torrent to the client and help them pass the exam and not to disclose their privacy to others and seek illegal interests.

Salesforce Certified Service cloud consultant Sample Questions (Q47-Q52):

NEW QUESTION # 47
Which feature should a consultant recommend to allow a tier 2 service representative to take over case processing from tier 1 and know how far tier l had progressed in troubleshooting?

  • A. Lightning Guided Engagement
  • B. Path for Cases
  • C. Lighining Row Component
  • D. Service Console Macros

Answer: A


NEW QUESTION # 48
Customer Community to provide customers with a self-service option for support. Which two capabilities can the Customer Community provide to Universal Containers' customers? Choose 2 answers

  • A. Allows customers the ability to collaborate
  • B. Allows customers to customize reports and dashboards
  • C. Allows customers to search a knowledge base.
  • D. Allows customers to customize their user interface

Answer: A,C


NEW QUESTION # 49
A company is changing its case management system to Salesforce. All active accounts, contacts, and closed cases for the past 5 years must be migrated to Salesforce for go-live.
Which approach should be used for the data migration?

  • A. Prepare, Plan, Validate, Execute, Test
  • B. Plan, Prepare, Test, Execute, Validate
  • C. Prepare, Plan, Test, Execute, Validate
  • D. Plan, Prepare, Validate, Execute, Test

Answer: C

Explanation:
The steps are as follows:
* Prepare: Identify the data sources, formats, volumes, and quality. Define the data mapping and transformation rules. Cleanse and deduplicate the data.
* Plan: Define the migration strategy, scope, timeline, resources, and tools. Establish the security and backup procedures. Document the migration plan and get approval from stakeholders.
* Test: Perform a trial run of the migration using a subset of data in a sandbox environment. Verify the data quality, integrity, and performance. Identify and resolve any issues or errors.
* Execute: Perform the actual migration using the full data set in the production environment. Follow the migration plan and monitor the progress. Log any issues or errors and resolve them as soon as possible.
* Validate: Review the migrated data and compare it with the source data. Check for any discrepancies, duplicates, or missing values. Confirm that the data meets the business requirements and expectations.
Verified References: [Data Migration Strategy in Salesforce]


NEW QUESTION # 50
Universal Containers has recently set up an email-to-case channel for customers to submit case. However, they are having trouble tracking and relating email responses to the related Salesforce case.
What should a Consultant recommend to address this issue?

  • A. Convert to an On-Demand Email-to-Case setup
  • B. Use Omni-Channel to automatically route inbound email
  • C. Assign a user to manually manage incoming email
  • D. Insert a reference Thread ID in the email subject template

Answer: D


NEW QUESTION # 51
Ursa Major Solar's support department would like to implement an entitlement process to ensure customers receive the appropriate support based on their service level agreements (SLAs) Which two features need to be configured as part of the implementation?
Choose 2 answers

  • A. Milestones
  • B. Workflow Actions
  • C. Escalation Rule
  • D. Assignment Rule

Answer: A,B


NEW QUESTION # 52
......

If you want to be a more successful person and become the best, the first step you need to take is to have our Service-Cloud-Consultant exam questions. Get an internationally certified Service-Cloud-Consultant certificate to prove your strength. This is the best way. Your strength and efficiency will really bring you more job opportunities. And our Service-Cloud-Consultant study braindumps will help you pass the exam easily and get the certification for sure.

Questions Service-Cloud-Consultant Exam: https://www.realexamfree.com/Service-Cloud-Consultant-real-exam-dumps.html

P.S. Free 2025 Salesforce Service-Cloud-Consultant dumps are available on Google Drive shared by RealExamFree: https://drive.google.com/open?id=1Iswdu9Xshe5vxG-ls_YiBhKojB6ZA0Y-

Report this page